BEFORE BOOKING APPOINTMENT
CHOOSING YOUR FULLNESS
Firstly, the set fullness and type; natural, moderate, full and classic, hybrid or volume is selected by you upon booking your appointment. Your lash curl, length, style & design will be discussed in store with your lash technician.
Please note: with any type of mega sets, you must have a lot of lashes for us to work with; 100 + lashes per eye. Most people will have a maximum of about 90 lashes or less per eye, being their most fullest set. Therefore natural, moderate and full sets are our most common set choices. With that being said, there are some people who will qualify for 100+ lashes and mega sets, as they have a lot more lashes for us to work with. To avoid disappointment in the results you would like to achieve and avoid booking in for unneeded time, please check with your lash technician if you qualify for these sets prior to booking in.
NEW SET OR REFILL?
To maintain full and fresh lash extensions, we recommend lash refills every 2-3 weeks. To avoid the possibility of requiring a new set application, please avoid waiting out 4 weeks to get refill. With Natural sets 2 weeks is a good time to return back for a refill. If left for 3 weeks, it may just be too long and can result in needing a new set.
After the removal of lose and outgrown extensions, if you have less than 10 lashes or fans per eye, then a new set is required. Usually 4 + weeks a new set may be needed. To spare us enough time to fill up your lashes to the fullness you want, please take note of the amount of lashes/fans you have left and let us know upon booking your appointment. Over 10 lashes/fans per eye left on, you are qualified for a refill and an additional lash boost service may also be required to bring you back to the right set of choice.
If you require lashes fuller than your initial set (set upgrade), or need extra lashes filled up more than usual, then you'll need to book the next refill up from your usual refill. Letting us know of this will allow us enough time to add those extra lashes on for you.
HAVE CLEAN LASHES
Strictly on the appointment day, to save on extra time and not affect lash retention, please arrive at the studio with your eyes entirely clean of makeup, most importantly no mascara. Please do not use oil based makeup remover on the day to remove any makeup.
When booking please follow the guideline below so we can process your request quickly:
For Refill appointment:
- Please state how many weeks has it been since your last eyelash appointment with us
- Which refill fullness are you after? Touch Up, Standard, Extended or Deluxe Refill
- If you currently have Classic, Hybrid or Volume Lashes on
- Date and Time that you prefer to book in
For New Set appointment:
- How full will you like them? Natural, moderate, full set
- Which look are you after? Classic, Hybrid or Volume lashes
- Date and Time that you prefer to book in
We cannot give you a time slot without specific information on what exact service you will need because each refill/new set will require a different service duration.
LIKE ALL SERVICES WHERE PRODUCTS ARE USED, IF YOU ARE SENSITIVE OR HAVE ALLERGY CONCERNS, PLEASE BOOK IN 24 HOURS PRIOR FOR A PATCH TEST BEFORE GETTING ANY OF THESE TREATMENT